Shipping & Packing Policy


We ship worldwide and shipping is calculated by seller on basis of Dead and Volumetric weight and content.

We pack your items in an high strength un-tearable box and polybag. This ensures complete safeguards the quality and packaging of your order. Packaging charges will be included in Shipping Charges!

We offer a pan-India and Overseas ‘7-20 Days Delivery’ guarantee on most products. The products ordered will be at your doorstep within 7-20 business days (Monday to Friday), after your full payment having been remitted in our company account. For orders which are placed using Credit Card/Net Banking Payment Option and are under verification, the dispatch time is applicable post the full payment has been verified.

Extra charges shall be applicable on all international orders.

All the taxes and duties for international orders will be borne by the customers.

We can process only one shipping address per order, hence if you would like to ship products to multiple addresses then you are required to place separate orders.

For products that require separate shipping charges, shall be indicated in the product detail page and while the order is being placed.

International order takes up to 10 – 20 working days to be delivered.

Customs once applied shall be borne by the customer whatsoever. For return of an international order, the amount of the customs applied will be deducted from the total refundable amount.

Delivery of an order shall be completed when the goods are delivered to the address you give us.

The delivery days mentioned is approximate only. Since we rely on our courier partners for delivery, this can vary due to factors that are outside our control.

Please be advised, that we do not offer express delivery.

Deliveries may be delayed due to customer unavailability or discrepancies in delivery address or failures in providing contact number for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming – that is something we cannot control over)

Delivery to certain areas eg. North Eastern states, J&K, Remote areas in Hills, etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons, etc.

In the case of cities dealing with law and order situations, Acts god, delivery of couriers might get temporarily affected.​

This guarantee is not applicable for products on backorder status.

We shall be sending the tracking no. of the courier so that you can track the delivery yourself also.

By placing the order from IMPERIAL SAFA HOUSE you authorize our logistics partner to get in touch with you for any concern regarding their services.

Shipping costs are non-refundable.

Sometime Make To Order will take approximately 10-20 working days to be made and dispatched.

If you require detailed information or have any questions about our site’s shipping Policy, please feel free to contact us by email at shivrajsingh2509@gmail.com